Coda Services

intro-en

Dealers

Mission Statement

Provide a service to dealerships, manufacturers and suppliers with the goal of simplifying their after-sale department and increasing efficiency by diminishing non-profitable time by resource people.

  1. Warranty claim filling service
  2. Technical assistance
  3. Technical training
  4. Personnel / staffing pool
  5. Accounts receivables and accounts payables (GST/HST remittance)
  6. Payroll (remitting source deductions)
  7. Accounting services
  8. Psychometric testing (aptitude testing for existing and future personnel / staff)
  9. WEB design
  10. WEB hosting

After-Sales Outsourcing Services (Bilingual Service)

Warranty administration services

Our service offers:

  • Claim filling service to your dealership.
  • Simple process which saves you time.
  • Proper information supplied to the manufacturer which will help to effectively identify issues.
  • Increase efficiency of your staff by performing their duties. (No more claim filling).

Simplifying claims

  • With only a very simple process from your staff, we will have the best return on your warranty claims.
  • Immediate follow up.
  • Simple report generated for easy review.

Maximum effectiveness on warranty money return

  • We are going to process your warranty claims with the goal of maximising your return.
  • Maximising your warranty money return will ensure dealer and customer satisfaction, minimise the need of entering claims to “get back” lost money. With this process, manufacturers will receive proper information on any issue.

Liaison between dealer, customer and manufacturer and supplier if required

  • If needed and requested by you, we can extend our services by being a liaison between you and your supplier. This can also reduce waiting time and increase efficiency of your enterprise.

Weekly – Monthly – Yearly Reports

  • We will supply you with a weekly, monthly and yearly report for an easy follow up.
  • This will help you with following up on your warranty return and process.
  • These reports will also mention standings and any other work requested by you.

Immediate follow up

  • We will supply you with an immediate follow up on any work requested by you

Technical assistance

  • We offer technical assistance to help you with difficult problems.

Technical training

  • We offer technical training catered to your technicians and mechanic’s needs.

Translation services

  • We have 2 professional translators on our team to assist with any translations requirements you may have.